Encore School of Music

ENCORE POLICY - Private Virtual Lessons

THE TEACHING YEAR (10 months, September-June) 

Please be aware that you may begin lessons at any time during the year and it is not necessary to begin in September. Lessons are usually available in the Summer for those who wish to continue.

SCHEDULE 

Time slot availability is based on student enrolment, discipline studied and teacher availability. To find available spots please use the login that was emailed to you.

PAYMENT

Lessons cost $26/30 minutes and are pre- paid monthly via Credit Card. An Invoice will be emailed to you in advance and all payments must be completed by the 25th of the previous month to prevent lesson interruption/$20 late fee. Please note there may be an additional cost for materials/supplies/books etc. 

STUDENT CANCELLATIONS/RESCHEDULES 

Encore has grown to include a high number of students and we are a team of multiple teachers. Because there are a number of people affected by each time slot, your lesson will be treated like a swimming lesson, soccer game, dance class, karate class etc. If you are unable to attend your lesson, you will have forfeited that time of instruction and there are no reschedules for any reason. Lessons also cannot be extended for late arrivals. Please note that if you are able to provide notice of an upcoming absence, it would be appreciated.

TEACHER CANCELLATIONS/RESCHEDULES 

In the uncommon event that a teacher is away due to illness or emergency, you will be notified if time allows of either a qualified substitute or a rescheduled lesson that will be convenient for both parties.

NOTIFICATIONS

It is important that you check your email/phone regularly to stay up to date and also that you use your online login information. We also have helpful email notifications for events you are involved in that you can turn-off at anytime.

PARENTAL AND STUDIO PARTNERSHIP 

Encouragement: Remember that enthusiasm is contagious! Online lessons provide a unique opportunity for parents to be completely aware of everything that is shown, said and taught in each and every lesson. Your observation is highly recommended and expected so that we can ensure a safe and enjoyable experience for all of our students. 

Communication: Our best method of communication is email so please check it regularly, especially on lesson days for important information. Also, be sure to respond quickly if confirmation is needed to ensure that you have received the message. Please also check the parent note in the emailed assignments on a weekly basis. 

Progress: Please be aware that every child will progress at their own pace. We want to see progress but never at the cost of enjoyment.

Platform: All Private Lessons are taught through ZOOM.

CANCELLATION

You can cancel your lessons at anytime, but there will be no re-imbursement for payments that are already processed.

WEBSITE RELEASE 

Please note that by entering into this agreement you are giving Encore the right to record and post any pictures, musical successes, recordings, performances or other information that may include your child on our various websites as a means of advertising. 

COMMERCIAL ELECTRONIC MESSAGES

Please note that by entering into this agreement you are giving Encore the right to send email blasts that pertain to you.

AGREEMENT

Please note that by processing your first payment to Encore School of Music you are agreeing to the terms of this policy.

 

 

 

Be Inspired.